I have written in a previous post about our new American company ‘ProjectWizards Inc’.
Such great news let many questions arise and we thought it would be better to have themÂ answered directlyÂ by Dave Prior himself, president of ProjectWizards Inc.
Dave, why would you say does ProjectWizards need an additional company in the US?
ProjectWizards has been helping people around the world manage projects through training and consulting services and, of course, Merlin. While ProjectWizards isÂ a global organization, weâ€™ve found that our clients in North America are looking for a more localized presence in support of Merlin and the other work we do. We also feel, that with the growth of Macintosh adoption in North America the community of project managers who are also Mac users will be experiencing significant growth and we want to be there to help them learn more about Merlin and how to use it make their projects successful.
There are a number of business reasons why it made more sense for us to start a separate US company rather than just open an office in the US. At the end of the day, it is about providing the best service to our clients and we felt that establishing a US based company was the best way to serve the North American market.
What does this change? Are there new support email addresses or new websites?
There are no changes for Merlin customers. The email addresses are still the same. Support can be addressed as always at firstname.lastname@example.org and the sales department still reached over email@example.com There are also no changes to the web site, which you can access and discover it at www.projectwizards.net
Can US users or prospects call you now?
Not yet, but we are checking different possibilities. Please stay tuned, we will post any news here in our blog as soon as we have an update on this.
Assuming I am a customer or prospect interested in trainings and consulting services. Who should I contact? ProjectWizards in Germany or USA?
Please contact whichever office is more convenient for you. If you live in the US or Canada, it may be easier for you to speak with someone who’s is also in North America. In this case just use our email address: firstname.lastname@example.org. From within Europe and other parts of this small world, our office in Germany is looking forward to get in touch with you. Again, at the end of the day it does not matter who do you contact. If we realize there is a better or easier contact for you, we will let you know.
Great. Thanks Dave, welcome by the wizards 🙂