Merlin – I have lost my license, where can I find it?

From time to time, we get in support requests like the following:

My mac is broken/stolen, I have lost my Merlin license, how can I get a new copy?


To request a new copy of your license key(s), please start Merlin and select Help > Lost License or use a web form we’ve specially created for this purpose.



File paths on your Mac:

Installed license keys for Merlin are located in the ‘Application Support’ directory of your home folder (~/Library/Application Support/Merlin/Licenses/).

Installed Merlin Server licenses are usually in /Library/Application Support/Merlin Server/Licenses.

Free application downloads:

Should you require a new installation of Merlin or Merlin Server, just download a new copy for free as found in the downloads area.