Merlin download fails sometimes

We’ve had some support mails from time to time reporting us that the downloadable Merlin2.zip extracts on their Macs a broken Merlin.app, which either fails to start or does not create new empty projects.

After searching and searching, we finally managed to nail this down to two possible reasons:

1. Mac users not utilizing the standard Apple’s ‘Archive Utility’ for expanding the zip archive.

One user for example named ‘WinAchiver’. In case you had the same issue, please ctrl (or right) click your Merlin2.zip and select  Open With > Archive Utility explicitly.

Expand with standard Apple's Archive Utility

 

2. Mac users of download manager apps.

One user for example named ‘Folx’. If having a poor connection to the internet and use download manager apps to quicken the download or resume interrupted downloads, please make sure the downloaded zip is really completed.

Compare its size with the size shown on the update page. If your zip is much too small, try downloading with Firefox, Chrome or even Safari instead, or use following alternative link:

http://5ed6d0b2db.site.internapcdn.net/downloads/6FJAA/Merlin2.zip (provided by our Billings’ parnter: Kagi)

Help us get the big picture:

If this worked for you, please leave us a note and name the expander or download manager app you were using.

 

Merlin – Download, install, start for the first time

Installing Merlin for project management on your Mac with OS X is really easy and done in 3 steps.

Step 1. You download for free the Merlin zip archive from our website.
Step 2. Locate your Downloads. As soon as download completes, your Merlin application (blue wizards’ hat) will be automatically expanded there.
Step 3. There is no step three 😉 You may use it right away.

To start Merlin on your Mac for the first time after download, just double click it and confirm by clicking on “Open” when your Mac (OS X GateKeeper) asks whether you are sure you want to open it.

Even though Merlin does not require a specific location on your hard disk to run, we recommend you move Merlin into the Applications folder. This will group it along with your other Mac applications, have it available for Launchpad and keeps your Downloads folder uncluttered.

You may also want to watch the described installation steps as a video Continue reading